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Return Policy

14-Day Money Back Guarantee with Buyer-Paid Return Shipping Policy

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At The Afternoon, we value your satisfaction with our products. If you find yourself needing to return a purchased item, we offer a 14-day money-back guarantee from the date of delivery. This policy applies to all products bought directly from our website.

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Conditions for Return:

  1. Initiating the Return: To start the return process, please contact our customer service team within 14 days of receiving your product. You can reach us in the contact form below to arrange your return.

  2. Product Condition: The returned product must be in its original condition, unused, and in the same packaging as received. Any signs of wear, damage, or alteration may affect the return eligibility.

  3. Return Authorization: Our customer service team will provide you with a Return Authorization (RA) number and detailed instructions for the return.

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Buyer-Paid Return Shipping:

While we cover the initial shipping cost, the buyer is responsible for the return postage. You can choose your preferred shipping carrier and method to send the product back to us.

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Refund Process:

Upon receiving the returned product and confirming its condition, we will initiate a refund to your original payment method. Please allow 5-7 business days for the refund to reflect in your account.

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Exclusions:

This policy does not cover products damaged due to misuse, negligence, or accidents. The eligibility of a return will be determined at our discretion based on the condition of the product.

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Contact Us:

Should you have any questions or concerns about our 14-day money-back guarantee with buyer-paid return shipping policy, please contact our customer service team.

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